If You Don't Own Family Origins or If You Have an Older Version...
Order Family Origins today! And research, preserve and share your unique
family heritage.
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If You Have Family Origins 8.0 or later and Need Some Troubleshooting
Tips...
- To create or edit a user home page, you must have Family Origins version
8.0. or later.
- You must have signed up as an online user.
This lets us know that you own the correct version of Family Origins
and are entitled to access selected online features. (Note that this
is different than registering your software when you first purchase
it.)
- When you wish to access your user
home page, use the same computer and Web browser as when you signed
up online, otherwise we will not recognize you and will not let you
create or edit your home page.
- Be sure your browser is set up to accept cookies and do not delete
your cookie file.
- If you have done everything that is specified in the previous four
points, we need to verify
your account. You will need to do this if you have a new computer
or browser.
- If you have not already signed up as an online
user, you should do so now. Start your Family Origins software and
from the Internet menu, select Go Online.
(You may also need to start a connection to your Internet Service
Provider before starting Family Origins.) The Family Origins Web site
will prompt you to register.
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